Which official body handles citizens' complaints about poor administration?
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Correct!
Not quite. The correct answer is highlighted.
Correct answer to question 48 (Government, Legislation and Citizen Participation): The Ombudsman.
Explanation
The Ombudsman handles citizens' complaints about the administration. He or she is appointed by the Cortes Generales.
The question in Spanish, as it appears in the exam
¿Qué organismo oficial atiende las quejas de los ciudadanos por el mal funcionamiento de las administraciones?
Updated: November 2026